CareGrid Privacy Policy

Effective Date: April 29, 2026

CareGrid is designed to help families coordinate care for loved ones by organizing medications, tasks, appointments, documents, and team communication in one place. This Privacy Policy explains what information we collect, how we use it, and the choices users have regarding their data.

1. Information We Collect

Account information such as name, email address, and login details
Care-related information entered by users, including medications, appointments, tasks, notes, and documents
Communication content shared within the app between caregivers
Technical information such as device type, browser type, IP address, and app usage data

2. How We Use Information

To provide and improve the CareGrid app and its features
To help users manage caregiving responsibilities and coordinate with others
To maintain account security and prevent misuse
To communicate service updates, support responses, and important notices

3. Sharing of Information

We do not sell personal information. We may share information only as needed to operate the app, comply with legal obligations, protect rights and safety, or when directed by the user through the app.

4. Data Storage and Security

We use reasonable administrative, technical, and organizational safeguards to protect user information. No method of transmission or storage is completely secure, but we work to protect the data entrusted to us.

5. Your Choices and Rights

You may request access to, correction of, or deletion of your data
You may contact us to ask questions about how your information is handled
You may stop using the app at any time

6. Children's Privacy

CareGrid is not intended for children to use independently. Any information about minors should be submitted only by an authorized parent, guardian, or caregiver.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above.

8. Contact Us

For privacy-related questions or requests, contact us at:
Email: support@caregridapp.com